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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritized (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or dispatch to you — it often never even hits the stock room shelves!
With Prelaunch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Preorders.
So, instead, you can submit your email address for the item you are interested in, and we will email you as soon as stock arrives in the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indicative purposes only and can change at any time without notice.
The dates we provide are based on information given by our suppliers. Whenever we get updated information from our suppliers we will endeavor to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
If there’s a problem with a product that you purchased from us, please bring it back to us. We will refund the original purchase amount minus the shipping amount within 14 days of your purchase for items returned in new condition or are defective.For online orders we do not refund original shipping costs and return shipping is the responsibility of the purchaser.Merchandise returned without original packaging or that appears used will be subject to a restocking fee or not returnable depending on the condition.
Labor fees, such as custom wheel builds or other services, are non-refundable.
Season:2026 Spring
Brand:Trek
Code:5344470
Charter+ 5S Lowstep is a premium city e-bike that adapts to your ride and your style.
The easy-on lowstep frame and adjustable stem make comfort feel custom, while Shimano's AUTO SHIFT tech delivers cruise-control simplicity for your legs. Front suspension smooths out bumps, and a powerful motor with 28mph top speed and 68-mile range keeps you moving. With a top-eject battery, bright lights, and Bosch Flow app security, every trip feels like first class.
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